Returns & Exchanges

At The Yellow Bird, we want you to love your natural skincare routine; if a product isn't the right fit for your skin, you can return it within 30 days of purchase. We offer full refunds or exchanges to ensure you find the perfect botanical blend for your beauty needs.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Package Your Items

  Securely place the product in its original packaging or a sturdy box to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.